Digitized
Cargo Solution
Experience seamless end-to-end shipping solutions to meet your every need. Effortlessly track and manage your shipments in real-time across Indonesia.
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Cargo Shipment
For small packages or freight that requires less than a truckload.
Trucking Shipment
B2B freight service for mid-large sized companies.
Track your Shipment
Grow Across Indonesia with SERYU
Expand your horizons with Seryu, making logistics seamless and straightforward across Indonesia.
15K+
Cargos Delivered
1.5K+
Operated Fleet
1.5K+
Delighted Customers
150K+
Trucking Trips
10+
Branch across Indonesia
Vendor Partnership
Run thousands of projects with Seryu Cargo
Become our logistics partner and embark on diverse ventures
Join as our vendor partner
Embark on your journey as a Seryu Driver Partner
Easy and Fast
Registration process with only 3 steps!
Easy and Fast
Registration process with only 3 steps!
Embark on your journey as a Seryu Driver Partner
Join as our driver
Trusted by many companies in Indonesia
Frequently Asked Question
What services SERYU provide?
Cargo Service (LTL)
Trucking Service (FTL)
Goods delivery service throughout Indonesia that requires a whole truckload (Charter).
- Regular Cargo delivery services throughout Indonesia using land / sea routes.
- Express Cargo delivery service throughout Indonesia by air with a period of 2-5 days to arrive at the recipient's destination (depending on the distance and location), starting from the time it was received by Seryu Cargo.
Trucking Service (FTL)
Goods delivery service throughout Indonesia that requires a whole truckload (Charter).
How do we ship using SERYU?
Walk in
Customers come to the nearest Seryu Cargo outlet from Customer locations that is available throughout Indonesia.
Pick Up
Customers can also use the Pickup feature which can be requested through downloading Seryu Cargo application from the App Store/Play Store.
Call center
Customers can contact the 24 hour Customer Service at 0812-1889-1889.
Customers come to the nearest Seryu Cargo outlet from Customer locations that is available throughout Indonesia.
Pick Up
Customers can also use the Pickup feature which can be requested through downloading Seryu Cargo application from the App Store/Play Store.
Call center
Customers can contact the 24 hour Customer Service at 0812-1889-1889.
What kind of goods can't be sent?
There are at least 20 items that cannot be shipped.
These include:
These include:
- All kinds of weapons
- Narcotics
- Secret state documents
- Securities
- Currency
- Animals or rare plants.
For more information, please see theDangerous Goods List pageor on theTerms and Conditions page
How much does it cost to ship goods?
Please check the estimated price on theTerms and Conditions page
How do I calculate shipping rates?
With 2 calculations :
- Actual Weight.
- Volumetric Weight (Regular : W x W x H / 4,000, Express : W x W x H / 6,000).
Are there any other fees charged?
Yes, we add an extra fee for:
- Additional wooden packing fee (P + L + T) / 3 x Rp. 3.500.
- Additional bubble wrap fee ((P + L + T) / 3 x Rp. 1,500.
Does SERYU provide goods insurance?
Yes, the customer can select to add insurance to their shipment, and we provide the insurance value of 0.2% of the price of the goods shipped.
What happens if the goods are lost?
- If you have paid for insurance and completed all the required documents for claiming, Seryu Cargo will pay according to the nominal value of the goods sent, a maximum of Rp. 20,000,000,- (Twenty Million Rupiah).
- If you didn't pay for the insurance, then the claim will be paid 10x of the package delivery fee with a maximum of Rp. 1.000.000,- (One Million Rupiah).
Words from Satisfied Customer
Using trucking service from Seryu Cargo was the best decision I made for my business. The vehicle was clean, well-maintained, and perfectly suited for my transportation needs. Your friendly staff made the process smooth and hassle-free. I'll definitely be coming back for all my future trucking needs!
Anonymous
Anonymous
Shipping with your company was a breeze! The convenience of online booking, coupled with the prompt updates on my package's journey, made for a stress-free experience. I highly recommend your cargo services to anyone seeking reliability and peace of mind.
Anonymous
Anonymous
Using your cargo services was an absolute game-changer for my business! Not only did my package arrive on time, but the seamless process and attentive customer service exceeded all my expectations. I'll definitely be relying on your services for all my future shipping needs.
Anonymous
Anonymous
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